ROOTED IN THE CHANNEL ISLANDS

Better workplaces.
Brighter futures.

Good employment is more than a promise.
Make it part of everyday working life.

Employer accreditation.
Built around people.
49°10′ N   2°15′ W
La Corbière · Jersey
TELL ME.SHOW ME.DEMONSTRATE IT.PROVE IT.

GOOD INTENTIONS. REAL PROGRESS.

The workplace you promise.
The experience you deliver.

Your people experience your culture every day. In the decisions you make. The way you listen. The support you give.

Starlight helps employers understand where they are now, identify what needs to change and demonstrate the difference they make. Twelve practical standards turn that commitment into a clear path forward.

A programme for honest reflection and continuous improvement, with requirements proportionate to your organisation’s size, complexity and risks.

Explore the twelve standards ↗

A PRACTICAL PATH FORWARD

From insight
to everyday change.

You bring the commitment.
Starlight provides the framework.

01 /

Join the programme

Tell us about your organisation, appoint a senior sponsor and take the first step.

02 /

Understand your starting point

Assess your practices across twelve standards and identify strengths and gaps.

03 /

Put improvement into practice

Agree priorities, assign owners and build evidence of meaningful change.

04 /

Demonstrate your progress

Review what has changed and work towards the recognition your evidence supports.

THREE LEVELS. ONE COMMITMENT.

Recognition that
grows with you.

Each level reflects a different stage of your journey towards better employment practices.

LEVEL 01

Foundation

40-59% overall score.

Understand your starting point and set a clear direction for improvement.

  • Self-assessment across all twelve standards
  • Strengths, gaps and improvement priorities
  • Named senior sponsor and action plan
  • Foundation recognition, subject to meeting the requirements

Basic policies, processes and responsibilities are in place, with initial evidence of implementation.

LEVEL 02

Established

60-79% overall score.

Demonstrate that your commitments are being put into practice.

  • Updated assessment and progress review
  • Evidence of employment practices
  • Active management of outstanding actions
  • Accreditation when Level 2 criteria are met

Practices are consistent, understood by employees and supported by evidence.

LEVEL 03

Leading

80-100% overall score.

Show that the standards are embedded in everyday decisions and behaviours.

  • Stronger evidence of embedded practice
  • Employee feedback and effectiveness reviews
  • Continuous improvement over time
  • Required external validation

Practices are embedded, effectiveness is measured and continuous improvement is demonstrated.

Each standard carries equal weight. Level thresholds, minimum standard scores and mandatory evidence must all be met. Participation is annual. Professional guidance and coaching are optional and separately priced. Fees and applicable requirements will be confirmed before you commit.

ISLAND ROOTS. SHARED AMBITION.

Small islands.
A lasting difference.

Helping Channel Islands employers create working environments where people can contribute, develop and do their best work.

The coast of Guernsey

THE FRAMEWORK

Twelve standards.
People at the heart.

From the first interview to the last working day, good employment is shaped by what happens in practice.

Explore the questions behind each standard.

Find your starting point ↗
01Employee voice & psychological safety

Can people speak honestly, challenge decisions and raise concerns without fear of negative consequences?

02Pressure, boundaries & saying no

Can people work responsibly without being expected to absorb every demand placed on them?

03Trust, autonomy & micromanagement

Do people have the clarity, authority and trust they need to do their jobs well?

04Decisions, escalation & accountability

Do decisions have clear ownership, and can they be challenged fairly?

05Workload, working hours & time off

Can people disconnect from work without the organisation depending on their continued availability?

06Fairness, inclusion & individual needs

Do working practices recognise different circumstances, needs and ways of working?

07Performance, development & opportunity

Are we developing people, or simply relying on capable employees to keep carrying more?

08Recruitment & the employee promise

Does the way we recruit reflect the organisation we claim to be?

09Healthy leadership & accountability

Are leaders accountable for how they achieve results, as well as the results themselves?

10Resilience & shared responsibility

Can the organisation function without repeatedly relying on the same people to rescue it?

11Management ownership & HR support

Does HR help managers own their responsibilities?

12The employee lifecycle & evidence

Does the employee experience support the promises the organisation makes?

YOUR JOURNEY, IN ONE PLACE

Clarity at
every stage.

Bring your standard progress notes, evidence descriptions and improvement actions together in one private company workspace.

See where you stand, know what comes next and keep responsibility clear.

Company portal · secure access
✦ STARLIGHTILLUSTRATIVE PREVIEW
YOUR ORGANISATION

A clear view of progress.

12standards to explore
3recognition levels
1
Understand your starting pointAssessment and supporting evidence
2
Build your improvement planActions, owners and target dates
3
Demonstrate the differenceReview progress and next steps

A LITTLE MORE CLARITY

Your questions,
answered.

Who can take part?

The programme is intended for employers of different sizes and sectors. Starlight is based in the Channel Islands. Tell us about your organisation through the application form so we can discuss participation.

Do we need to be perfect to start?

No. You can apply while developing your practices. Accreditation requires the overall threshold, the minimum score for each standard and the mandatory evidence for the level.

How much does participation cost?

Participation carries an annual fee. Pricing will be confirmed before you commit; submitting this application does not take payment or create a subscription. Additional professional support is optional and separately priced.

What evidence will we need?

Evidence can include policies, processes, anonymised employee feedback and examples of improvements. Requirements depend on the level and should be proportionate to the organisation’s size, complexity and risks. Level 3 also requires external validation.

Does accreditation guarantee legal compliance?

No. Starlight is a voluntary improvement and accreditation programme. It does not replace employment law, health and safety obligations, professional advice or your responsibility to address concerns.

What happens after we apply?

Your details are saved for review by the Starlight team. You receive an on-screen application reference. Acceptance, participation terms and any fees are confirmed separately. After approval, your administrator receives a private setup link for your company workspace. Your workspace tracks statement scores, improvement actions and progress against the standards.

YOUR NEXT CHAPTER

A better workplace
starts with a step.

Tell us about your organisation and your interest in Starlight. Let’s find your starting point.

01 Complete a short application.

02 The Starlight team reviews your details.

03 Agree your participation and next steps.

No payment is taken here. Applying does not automatically award accreditation.

APPLY TO JOIN THE SCHEME

Tell us about your organisation.

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